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Greek libraries have experienced a tremendous evolution towards modernization during the last few years. The lack of tradition in libraries and the existence of an educational system based on the single textbook did not favor until recently the development of libraries in Greece. However, the European Community action aimed at enabling European libraries to play an important role in the information market, and the Community Support Framework, through which libraries could be funded at the national level, allowed for a dynamic set of actions for Greek libraries. All types of libraries, academic, public and school are moving ahead – 500 school libraries were established in secondary schools alone. In the academic libraries, the horizontal action can be proud of the creation of a consortium called HEAL LINK that shares journal subscriptions and will also operate a Union Catalog of bibliographic records. Library‐related organizations such as the National Documentation Center and the National Book Center, offer additional support in this movement of progress. This paper describes these initiatives and others.

The purpose of this paper is to point out the utilization, integration and exploitation of the internet among libraries in Greece.

A survey consisting of 44 questions was distributed to librarians in Greece to collect the data for the study.

The study reveals that the internet is an essential and rigorous tool for librarians in Greece. It plays an important role for providing quality and quick reference services to users.

Limitations in this study are related to the small sample size, as well as to the number of variables studied.

The findings of the study would provide some interesting insights into measuring user satisfaction after the introduction of the internet and into conducting future studies with comparable results.

This is believed to be a unique paper featuring Greek libraries and internet. The information and communication technologies could have wider implications in all kinds of libraries.